ALUMNI DIRECTORY FAQ
Help us keep our alumni network up to date!
Strengthening San Francisco Theological Seminary’s alumni network has been a key desire among alumni and the seminary’s leadership for quite some time. The Office of Alumni Relations in conjunction with the Office of Advancement are taking the first step to strengthen those networking connections with a data verification project and creation of a new printed alumni directory. This directory will help alumni connect with each other and the seminary.
SFTS has contracted with Publishing Concepts (PCI) to verify the accuracy of alumni data currently on file. PCI will begin mailing postcards and sending e-mails to alumni in September 2018, and information will be collected and updated through March 2019. The communication you will receive requests that you call a telephone number to verify or update your alumni profile. When you call, in addition to confirming your correct information, you will be offered the opportunity to purchase a printed or digital directory along with some SFTS logowear.
You are under no obligation to purchase anything. Regardless of whether you purchase the directory, we thank you for updating your information. Your updates will be live in the FREE Online Alumni Directory next Fall.
The new alumni directory will be available in print and digital formats during the fall of 2019.
PCI is a trusted partner of SFTS and is strictly using the alumni contact information for this project only.
Alumni Directory FAQ
This project helps alumni stay connected to SFTS and to each other. Our partner, Publishing Concepts (PCI), will be contacting alumni via mail, e-mail, and phone to invite you to participate.
We understand that you might not want to provide your contact information to just anyone. We want you to know that their request for your information is legitimate, and it is safe to share your information with PCI.
Below is a list of frequently asked questions regarding the directory:
Is this a legitimate project?
Yes. SFTS has contracted with PCI to collect alumni information and to produce our alumni directory. Their e-mails and postcards are sent on our behalf. You can see a sample postcard above.
Why is SFTS using an outside contractor to complete this project?
With a small staff, CAA needs to use a professional company to ensure the directory is comprehensive, accurate, and completed on time.
Why do I need to update my information?
Your participation in the directory project helps keep you connected to your alma mater and to your fellow SFTS alumni.
Who will be included in the directory?
The directory will include all SFTS alumni who choose to participate. None of your information will be published without your permission.
How will I be contacted?
Mail and email communications from PCI begin in September of 2018. All communications include a toll-free phone number for you to call to verify your personal information.
How can I unsubscribe from communications about this project?
If you prefer not to contact PCI, you can opt out of communications about this project by emailing firstname.lastname@example.org or calling Marissa Miller, Director of Alumni Relations at SFTS, at 415.451.2826.
If my name is listed in the directory, am I obligated to purchase a copy?
Everyone will be given the opportunity to purchase his or her own copy of the directory. If you provide your information, your name will be listed regardless of whether you decide to purchase a copy.
How long do I have to make changes and still have them appear in the directory?
Any changes submitted before March 1, 2019 will be reflected in the directory.
What if I don’t want to be listed in the directory? What if I don’t want certain pieces of information listed?
PCI can still update your information for SFTS internal purporses, but will honor your specific request to exclude all or parts of your biographical data from the publication.
What happens if I don’t order a directory now, but change my mind later?
We have arranged to print as many directories as are ordered before we go to press. So, if you do change your mind prior to publication, you can call the dedicated toll-free number: 877.889.4702.
If I place an order using a credit or debit card, how will the charge appear on my statement?
On most major credit card statements, the charge will say Alumni Publications or Directory Publications.
What if I decide I want to cancel the order I have placed?
Orders for the directory may be canceled by simply writing the word “Cancel” on the invoice and returning it to PCI or by calling the PCI Customer Service Department at 800.982.1590. Be sure to provide the account number when calling.
If I order a directory, when will I receive it?
You will receive your directory in September 2019.